Privacy Policy

Privacy Policy

Last updated: January 2025

Introduction

Welcome to acl-mcl.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

IMPORTANT: acl-mcl.com is an informational website only. We are NOT a medical institution or healthcare provider. We do NOT collect or store medical records or health information.

Information We Collect

Personal Information

  • Contact Information: Name, email address, location when you contact us or submit content
  • Account Information: If you create an account, we may collect username, password, and profile information
  • Review Information: When you submit reviews or recovery stories, we collect your name and content (no medical details)
  • Communication Data: Information you provide when contacting us for support or inquiries

Automatically Collected Information

  • Usage Data: Pages visited, time spent on site, and interaction patterns
  • Technical Data: IP address, browser type, device information, and cookies

Information We Do NOT Collect

  • Medical Records: We do not collect or store medical records, diagnoses, or treatment information
  • Health Information: We do not collect personal health information or medical history
  • Insurance Information: We do not collect insurance or payment information
  • Medical Images: We do not collect or store medical images or scans

How We Use Your Information

Primary Uses

  • Content Services: To maintain and display our educational content and resource library
  • Communication: To respond to your inquiries and provide support
  • Improvement: To analyze usage patterns and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

Additional Uses

  • Marketing: To send relevant updates about new features or content (with your consent)
  • Analytics: To understand how users interact with our platform
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

  • Hosting Services: To maintain our website and services
  • Analytics Providers: To understand website usage and performance
  • Email Services: To send communications and updates
  • Law Enforcement: When required by law or to protect our rights
  • Legal Proceedings: In response to legal requests or court orders

Business Transfers

  • Mergers/Acquisitions: In the event of a business transfer or sale

Medical Information Protection

  • We do NOT share any medical information as we do not collect it
  • We do NOT provide medical advice or treatment recommendations
  • We do NOT store or transmit medical records

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Periodic security assessments and updates
  • Employee Training: Staff training on data protection and privacy
  • Medical Data Protection: We do not collect or store medical data

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for marketing communications

Cookies and Tracking

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand website usage and performance
  • Marketing Cookies: To provide relevant content and advertisements

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Services

Our website may include links to third-party services:

  • Social Media: Links to our social media profiles
  • Analytics: Google Analytics for website analytics
  • Healthcare Providers: Links to external medical resources (we are not responsible for their privacy practices)

These services have their own privacy policies, and we encourage you to review them.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Medical Information Disclaimer

No Medical Data Collection

  • We do NOT collect, store, or process medical information
  • We do NOT maintain medical records or health data
  • We do NOT provide medical advice or treatment recommendations
  • Our content is for educational and informational purposes only

User Responsibility

  • Users are responsible for their own medical decisions
  • Users should consult qualified healthcare professionals
  • We are not liable for any medical outcomes or decisions
  • Our platform is not a substitute for professional medical care

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the “Last updated” date

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: [Your Business Address]
Website: https://acl-mcl.com/contact

If you are in the European Union, our legal basis for processing your personal information includes:

  • Consent: When you explicitly agree to our processing
  • Contract: To fulfill our obligations under our terms of service
  • Legitimate Interest: To provide and improve our services
  • Legal Obligation: To comply with applicable laws

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of the sale of personal information
  • Non-Discrimination: Not be discriminated against for exercising your rights

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR):

  • Data Protection Officer: [Contact Information]
  • Supervisory Authority: [Your Local Authority]
  • Data Processing Agreements: We have agreements with our service providers

HIPAA Compliance

While we are not a healthcare provider and do not collect medical information, we understand the importance of medical privacy:

  • We do NOT collect or store Protected Health Information (PHI)
  • We do NOT provide medical services or treatment
  • We do NOT maintain medical records
  • Our platform is for informational purposes only

This Privacy Policy is effective as of the date listed above and applies to all users of acl-mcl.com. By using this website, you acknowledge that you understand our privacy practices and that we do not collect or store medical information.